Welcome to Nice Social Tonic! These returns terms and conditions ("Returns Terms") apply to all orders placed on NiceSocialTonic.com ("the Website"), owned and operated by Nice Social Tonic ("the Company", "we", "us", or "our"). By placing an order on the Website, you agree to be bound by these Returns Terms.
1. Return Policy
1.1. Eligibility: We accept returns for eligible products within 30 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
1.2. Return Process: To initiate a return, please contact us at info@nicesocialtonic.com with your order number and reason for return. We will provide you with further instructions and a return authorization, if applicable.
1.3. Return Shipping: The customer is responsible for return shipping costs unless the return is due to our error or a defective product.
2. Refunds
2.1. Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.
2.2. Partial Refunds: We reserve the right to issue partial refunds for items that are not in original condition, damaged, or missing parts.
3. Damaged or Defective Items
3.1. Replacement: If you receive a damaged or defective item, please contact us immediately at info@nicesocialtonic.com. We will arrange for a replacement or refund as appropriate, including covering return shipping costs.
4. Contact Us
4.1. Questions: If you have any questions about these Returns Terms, please contact us at info@nicesocialtonic.com.
